Privacy Policy

Welcome to Nibblify Food. We value your trust and are committed to protecting your privacy with the highest standards of security. This Privacy Policy outlines how we collect, use, and strictly guard your personal information when you use our website or mobile application.

1. Information We Collect

To provide you with a seamless and secure dining experience, we collect the following:

• Personal Identity: Name, phone number, and email address for account creation and communication.
• Delivery Data: Precise delivery address and real-time geolocation (GPS) to ensure accurate service and tracking.
• Device Information: We automatically collect device type, IP address, and operating system version to optimize app performance and ensure security.
• Payment Information: We do not store your full credit card details on our servers. All financial data is tokenized and processed via highly secure, PCI-DSS compliant payment gateways (e.g., Stripe).
• Dietary Preferences: Order notes (e.g., "No onions," "Nut allergy") which we treat with sensitivity to ensure your safety.

2. Data Security (High Priority)

Security is at the core of our platform. We implement state-of-the-art security measures to protect your data:

• Encryption: All data transmitted between your device and our servers is protected using SSL (Secure Socket Layer) encryption.
• Secure Storage: Your personal information is stored in secure cloud environments (Firebase) that are monitored 24/7 to prevent unauthorized access.
• Payment Security: We partner with top-tier payment processors to ensure your financial transactions are bank-grade secure.

3. How We Use Your Information

We use your data solely for:

• Processing and delivering your food orders efficiently.
• Sending secure transaction confirmations and real-time order updates.
• Improving our service quality based on your feedback and usage patterns.
• Fraud prevention and maintaining the integrity of our platform.

4. Information Sharing

We do not sell your personal data. We only share necessary data with trusted third parties strictly to fulfill your service:

• Delivery Partners: Name and location to ensure your food reaches you.
• Restaurant Partners: Order details and dietary notes to prepare your meal correctly.
• Legal Compliance: If required by law or to protect our rights and safety.

5. Your Rights & Choices

You have full control over your data. You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct your personal details via the app settings.
• Deletion: Request the total deletion of your account and data ("Right to be Forgotten") by contacting support.

6. Contact Us

For any privacy concerns, security questions, or data deletion requests, please contact our Data Protection Officer at: