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New · Pre-orders

Order now.
Eat later.

Pre-orders have arrived in Nibblify Food and Nibblify Partner. Book a 30-minute slot up to 7 days ahead, at restaurants that choose to offer pre-orders — even if they're closed right now.

Nibblify Updates ·

Fresh rigatoni with burrata, tomato sauce and basil in warm afternoon sunlight
Illustration: choosing a slot at checkout

A new app feature, ahead of our launch

Pre-orders are available in the Nibblify apps from today. Nibblify's commercial food-ordering service in Le Mans has not started yet, and pre-orders are optional: each restaurant decides whether to switch them on.

The rules

Pre-orders at a glance

7 days
Book up to 7 days ahead
30 min
Slots start on the hour or half-hour
1 hour
Minimum notice for a new pre-order
Free
Cancellation until 1 hour before your slot

For customers

Schedule your order in Nibblify Food

Plan tomorrow's lunch or Friday's dinner in a few taps. Here is how it works in the app.

Find a restaurant

Look for the “Pre-order” badge on restaurant cards, and the “Order ahead” row on Home and in Explore. A restaurant that is closed right now can still take your order for later.

Pick your slot

At checkout, switch from “As soon as possible” to “Schedule”, then choose a day and a 30-minute slot. You only see slots the restaurant can take: within its opening hours, and while the slot still has room.

Delivery or pickup

Pre-orders work for delivery and for pickup, depending on what the restaurant offers. Your order waits in the Scheduled section of your Orders, and a notification confirms it.

Into the kitchen

Thirty minutes before your slot, the restaurant receives your order as a new order, and you follow it live as usual. Changed your mind? Cancel free of charge until 1 hour before.


For restaurants

Take orders for later in Nibblify Partner

Pre-orders stay off until you switch them on. You decide whether to accept them and how many orders each 30-minute slot can take.

Opt in when you're ready

Turn on “Accept pre-orders” in Settings → Pre-orders, then set how many orders you can handle per 30-minute slot, from 1 to 50.

A separate Scheduled screen

Booked orders stay off your live board. The Scheduled screen groups them by day and slot, shows how many places are booked, and flags any order that no longer fits your opening hours.

In New Orders, 30 minutes before

A quiet notification tells you when a pre-order is booked. Thirty minutes before its slot, it arrives in New Orders with a “Pre-order” label, and you accept and prepare it as usual.

Stock set aside

Portions are reserved for each day's pre-orders, so they can't be sold again to someone else. Daily stock can also refill itself automatically.

Decline if you must

If you can't honour a booking, decline it with an optional reason. The customer is told right away, and the slot, the stock and any offer used are released.

Built on your team's permissions

Only team members allowed to manage store settings can change pre-order settings, and only those who can accept orders can decline a booking.


FAQ

Pre-order questions

Can I pre-order from any restaurant on Nibblify?
No. Pre-orders are optional and switched off by default. Only restaurants that turn them on in Nibblify Partner can receive them, and each one sets how many orders it can take per slot.
How far ahead can I order?
Up to 7 days ahead, with at least 1 hour's notice. Slots are 30 minutes long, start on the hour or half-hour, and follow the restaurant's opening hours.
Can I cancel a pre-order?
Yes. You can cancel free of charge until 1 hour before your slot, from the order in the Orders tab of Nibblify Food.
What happens if the restaurant can't take my order?
The restaurant can decline a pre-order before it reaches the kitchen, and a pre-order is also cancelled if the restaurant is suspended or closes permanently. In both cases, you receive a notification.
Has Nibblify's service started in Le Mans?
Not yet. Pre-orders are a feature of the Nibblify apps. Nibblify's commercial food-ordering service in Le Mans is still being prepared, and live customer ordering has not started.
Do I need to update my app?
Yes. Update Nibblify Food, or Nibblify Partner for restaurants, to the latest version from the App Store or Google Play.

Get the app

Ready to order ahead?

Download Nibblify Food so you're ready when restaurants near you open for pre-orders.

Own a restaurant? Discover Nibblify Partner →